BRADY apparel is exclusively sold online at bradybrand.com, Fanatics, select Nordstrom locations, and Nordstrom.com.
Orders are processed as quickly as possible, pending item availability and payment approval. During high volume periods, product availability may be subject to change while your order is being processed.
Most orders placed Monday through Friday (excluding holidays) will be processed and shipped within 2-5 business days.
Orders placed on Friday or over the weekend will start processing on Monday and ship within 2-5 business days.
Certain products may have longer processing times. These will be noted on the product and cart pages.
Pre-orders have a future ship date from the date of purchase. Items available for pre-order will be indicated on the product page with the anticipated ship date. Please note, once your order is placed, the full payment will be captured upfront. You will be notified once your order ships.
If your order contains pre-order items and available items, please note that your order will be shipped once the pre-order item(s)are received.
Pre-orders are eligible for refunds/cancellations before your order ships and pre-orders are eligible for returns within 30 days of delivery.
Pre-orders are excluded from any discounts or promos, no expedited shipping is available.
Once your order has been shipped, you will receive an email notification containing the shipment tracking information.
Your order may arrive in several shipments. If that is the case, you will receive a separate email notification for each individual shipment.
Credit Cards: We accept Visa, MasterCard, American Express, and Discover cards. Payment is taken once your order has been shipped. Payment is taken once your order is placed.
PayPal: When selecting this option at checkout, you will be directed to the PayPal site to 'Log In' and review before clicking 'Pay Now'. Once this transaction is complete, you will then return to bradybrand.com.
Shop Pay: We also accept Shop Pay, where you can pay in 4 interest free installments.
Due to the volume of orders, we are unable to make any changes to the items in your order after it has been placed. This includes order modifications, cancellations, and address changes.
If you'd like to add another item to your order, please place a new order for the item.
We are unable to change or cancel an order after you've placed it. If you have placed an order in error, return your item once received for a full refund.
It is possible that your order may be canceled during high-volume periods due to inventory selling out. If your order is canceled, all charges will be automatically refunded. We recommend trying to place your order again or signing up for our waitlist for the sold-out item.
To ensure your security, we take additional steps in verifying the details of your order. If you receive a cancellation notification, please contact Customer Service for more information.
Shipping addresses cannot be changed. We will only ship to the shipping address entered when the order was originally placed.
We work hard to keep our products in stock at all times. If your desired item, color, or size is out of stock, you can sign up for email notifications on the product page. You may also sign up for our emails and/or text messages to be notified of any restocks or new product launches.
Promotional codes must be applied at checkout to receive a discount. Promotional codes are not valid on previous purchases and we are unable to retroactively apply a promotional code to an order once the order is placed.
Offers may not be combined with any other discounts, offers, or promotions. One-time use per customer.
Promotional codes are available for a limited time and may expire prior to your use. Promotional codes are not eligible on Forever Series products, Structured Stretch Brady Pant and Brady Underwear. Additional terms and conditions may apply.
All sale items are a final sale only and not eligible for return. Sale items can not be combined with any other discounts, offers, or promotions.
Full-price BRADY items are eligible for a price adjustment up to 7 days after the purchase date. Price adjustments are calculated from the item price shown on the requested date.
Sale items are not eligible for price adjustments.
Please contact our customer service team at firstname.lastname@example.org for further assistance.